News

The following COVID-19 preparedness & response plan has been established by Open Doors Kalamazoo in accordance with MIOSHA Emergency Rules for Coronavirus disease 2019 (COVID-19). The purpose of this plan is to minimize or eliminate employee exposure to SARS-CoV-2.

The Emergency Rules have general safeguards applicable for all workplaces and specific safeguards for certain industries. The Deputy Director has read these emergency rules carefully, developed the safeguards appropriate to Open Doors Kalamazoo based on its type of business or operation, and has incorporated those safeguards into this COVID-19 preparedness and response plan.

Open Doors Kalamazoo has designated one or more worksites supervisors to implement, monitor, and report on the COVID-19 control strategies developed in this plan. The worksite supervisors are the Deputy Director, the Lead Shelter Manager, the Facilities Manager, and the Community Program Director. The supervisors will remain on-site at all times when employees are present on site or an on-site employee will be designated as a COVID-19 Safety Officer to perform the supervisory role if a worksite supervisor is not able to be present. The plan will be made readily available to our employees and their representatives.

The plan will be made readily available to our employees and their representatives. The plan will be available via google drive for all staff, and the website (www.opendoorskalamazoo.org) for the general public.

Click the link below to read the full plan.

ODK PRP

Position Description

Title:                          Facility Manager

Date Posted:              June 28, 2021

Work Schedule:        Full-time, 40 hours per week

Status:                        Regular, Exempt

Schedule:                   Mostly M-F, 8 am – 5 pm, with some evenings & weekends

Pay Rate:                   $49,000 to $52,000 per year, salaried, with annual $500 tool allowance

Reports To:               Deputy Director

Supervises:                Facility Maintenance Technicians and Custodian

 

Mission:  Building relationships to overcome homelessness with a commitment to diversity, equity, and inclusion in response to God’s love for ALL.

Anti-Discrimination Policy:  Open Doors is committed to being inclusive in all areas of diversity in its employment, operations, programs, and services.  Open Doors prohibits discrimination based on, but not limited to, race, ethnicity, color, religion, age, sex (including pregnancy), gender identity, gender expression, sexual orientation, disability, socioeconomic status, history of incarceration or conviction record, citizenship, political affiliation, nationality, immigration status, language, ancestry, family and marital status, veteran status, genetics, height, and weight.

Overview:  The Facility Manager will oversee all aspects of our physical plant, including buildings and vehicles, to ensure that our staff, residents and guests enjoy safe, clean and attractive facilities. Answering directly to the Executive Director, the Facility Manager will develop, oversee and implement long term plans, preventive maintenance schedules, unit inspection schedules, safety and health mandates, and other related duties. The Facility Manager will supervise facilities staff, contractors and volunteers to ensure that all preventive maintenance, repair, construction, landscaping and other related projects are conducted safely and efficiently.

Duties: 

• Develops, implements and tracks preventive maintenance schedules for all facilities, including buildings, vehicles, grounds (lawns, playgrounds, parking lots, etc.)
• Inspects, performs, and/or supervises maintenance and repair projects in different areas of routine property management, including, but not limited to:
  • Electrical
  • Plumbing
  • Painting
  • Plaster/Drywall/Patching
  • Carpeting
  • Refinishing flooring
  • Pest control
  • And more;
• Educates residents as needed regarding basic home repair and maintenance;
• Works with deputy director and executive director to hire and supervise staff and contractors as needed;
• Manages facility staff to ensure that they are well-trained for their work and following all Open Doors policies;
• Plans maintenance and repairs so that work is completed smoothly and effectively;
• Prepares vacant units for new occupants in a timely manner;
• Plans, oversees, and participates in the rehabilitation of selected units;
• Ensures effective and rapid responses to maintenance emergencies;
• Works with Facility staff to develop and maintain a 24-hour, 365-day on-call schedule;
• Maintains active communication with Open Doors staff members to respond to work orders in a timely manner;
• Selects and purchases supplies needed for assigned tasks;
• Ensures safety and total clean-up of job sites;
• Maintains Open Doors tools and equipment;
• Approves maintenance-related purchases and invoices for payment;
• Participates in periodic staff meetings and annual Board/staff retreat;
• Works as part of a team of staff, Board, volunteers, and residents to achieve the mission of Open Doors
• Financial management.

• • Ensures that the short-term and long-term financial management needs of the facility management are adequately addressed, in collaboration with the executive director and deputy director.
  • Ensures that proper financial checks and balances are followed according to agency policies and procedures.
  • Prepares annual budgets for submission to the executive director and deputy director.
  • Manages expenses to be in alignment with the approved budget.
• Supervision.
  • Directly supervises the facility maintenance technicians and the facility custodian.
  • Ensures compliance with applicable laws, regulations, and work assignments.
  • Prepares performance management plans in collaboration with each team member supervised.
• Liaison.
  • Schedules the City of Kalamazoo property inspections.
  • Represents ODK within the City of Kalamazoo.
  • Upon request, attend Board meetings to inform the Board on facility endeavors and to request input from the Board.
  • Participates in periodic staff meetings and attend Board/staff retreat.
  • Volunteer Oversight.
    • Recruits, guides, and directs a team of volunteers in conjunction with the Facilities Manager.
    • Provides meaningful opportunities for volunteers to serve their community.
• Acquisitions.
  • Continually considers opportunities for facility growth to meet the increasing needs within the community.
    • Shares the opportunities with the executive director and deputy director.

Preferred Qualifications:

• High school diploma or general education degree (GED) and 2+ years related professional experience and/or training, or equivalent combination of education and experience;
• The ideal candidate will own basic tools and appropriate workwear;
• Experience with carpentry, plumbing, electrical, painting, finishing, flooring and other activities typical to residential property management;
• Experience with Google and Microsoft Office products for internal and external communications;
• Understanding of the importance of promoting diversity, inclusiveness and anti-racism in our organization and in the broader community;
• Ability to interact effectively with individuals from a wide range of backgrounds and identities including people who may have had former criminal histories;
• Experience maintaining multi-unit properties;
• Ability to lead maintenance staff and volunteers;
• Ability to organize and assign work tasks;
• Valid driver’s license and vehicle;
• Availability for regularly scheduled “on-call” shifts over evenings and weekends;
• Commitment to the mission to prevent homelessness.

TO APPLY:

 Electronically: Email résumé to Tiffany B. White at twhite@odkzoo.com.

Mail: Mail cover letter and résumé to Open Doors Kalamazoo; Attention: Tiffany B. White, deputy director; PO Box 50102; Kalamazoo, MI 49005-0102.

If you have questions or do not have a résumé, contact Tiffany B. White at (269) 220-0304 for an employment application.

 

 

JOB DESCRIPTION – CERA Program Manager

Name: Vacant.

Title: CERA Program Manager.

Status: Exempt, Salaried; Non-Benefit Eligible; Full-Time; Temporary position with an appointment period from hire through December 31, 2021.

Reports to: CERA Community Program Director. 

Salary Range: $41,000 to $44,000 depending upon skills and experience.

Posting Period: Through May 7, 2021.

MISSION:  Building relationships to overcome homelessness with a commitment to diversity, equity, and inclusion in response to God’s love for ALL.

ANTI-DISCRIMINATION POLICY:  Open Doors Kalamazoo (ODK) is committed to being inclusive in all areas of diversity in its employment, operations, programs, and services.  ODK prohibits discrimination based on, but not limited to, race, ethnicity, color, religion, age, sex (including pregnancy), gender identity, gender expression, sexual orientation, disability, socioeconomic status, history of incarceration or conviction record, citizenship, political affiliation, nationality, immigration status, language, ancestry, family and marital status, veteran status, genetics, height, and weight.  

OVERVIEW: The Open Doors Kalamazoo COVID-19 Emergency Rental Assistance (CERA) Program Manager position reports to the CERA Community Program Director. The position provides program management for the participants in the CERA program.

MAJOR RESPONSIBILITIES AND RELATED TASKS:

• Conducts screenings and intakes via telephone or in person for individuals in housing crisis, facing eviction or behind in rent and utilities.
• • • Incorporates trauma-informed practices when communicating with participants. 
    • Utilizes a holistic approach to addressing the needs of participants. 

• Assesses the needs and eligibility for the CERA program to provides assistance, referrals and resources.

• Assists potential program participants in completing applications for the CERA program.

• Documents details of the intake, communications with the individual, landlord or other partners in the record/file, required database, forms, trackers, etc. as directed per workflow.

• • • Adheres to reporting deadlines, maintains accurate records. 
    • Thoroughly documents participant case details, records, and notes.

• Schedules follow-up appointments, as needed, to provide ongoing assistance and case management services for eligible individuals. 

• Processes financial assistance requests for eligible individuals for payment of rent, utilities, or other items. 

• Participates in team meetings, department meetings, all-staff meetings, and meetings with supervisor.

WORK ATTRIBUTES:

• Passionate about serving people from diverse backgrounds.
• Takes initiative in providing well-rounded services to all participants. 

QUALIFICATIONS:

• Reliable and secure internet service at employee home location if hired for remote work.
• Personal ethics of dependability, punctuality, productivity, self-discipline, and organizational habits.
• Ability to work independently, demonstrating self-motivation while functioning as a member of a team environment.
• Customer Service and case management skill set demonstrating empathy, excellent interpersonal communication skills, problem solving, active listening, personal responsibility, adaptability, attentiveness, responsiveness, time management and attention to identify details and adjust solutions accordingly.
• Detail-oriented record keeper.
• Education: 
  • High school diploma or GED with a minimum of two years of experience working with diverse populations in a human services field. 
  • Bachelor’s degree preferred.

TO APPLY:

Electronically: Email cover letter and résumé to Tiffany B. White, deputy director, to twhite@odkzoo.com.  

Mail:  Send cover letter and résumé to Open Doors Kalamazoo; Attention: Tiffany B. White, deputy director; PO Box 50102; Kalamazoo, MI 49005-0102